Solution Manager for Digital Banking Solutions (all genders)

Job description

Banking has a name. And we create it.

For more than 9 million customers across Europe, George stands for a digital banking experience that combines design and technology on an open platform. Born and raised in the George Labs of Erste Group and the Digital Banking division of Erste Digital, we are designers and developers, analysts and engineers, product owners and product managers, architects, data scientists, writers, coaches, testers and, well, a few bankers.


Join us in our agile environment and make banking simple, intelligent and personal again!

Job requirements

What You´ll Bring With You

  • Ability to manage ISAE 3402 and other audits
  • Knowledge of controlling and budget checks
  • Willingness to support the creation and maintenance of Security Documentation
  • Experience with outsourcing, risk assessments and documentation
  • Ability to do Internal and external Service Level agreements, Service Level objectives and Key performance indicator definition and control
  • Ability to define and implement Business Continuity plans including Disaster recovery testing
  • Ways of effective interaction with external vendors and suppliers
  • Knowledge of security controls, support in planning Security Penetration test
  • Ability to cover Configuration Management Database (CMDB) activities including Capacity Management
  • Syncing with various customers of the solutions
  • Ability to drive solution governance based on all the Erste Digital policies and guidelines

We Like You Because:

  • You bring a previous experience with any of the Solution Management task described above
  • You have ITIL process knowledge
  • You are aware that any security certification would be beneficiary
  • You communicate proactively and are a team player
  • You work independently and enjoy solving problems and learn new skills
  • You are open to work in a highly international environment

You Like Us Because:

  • We offer an autonomous and diversified position in an experienced team with international experience
  • We always support your professional and personal development. Our employees appreciate attractive career opportunities, flexible working hours, numerous social benefits, and a professional working atmosphere.
  • We guarantee a competitive and performance-related salary dependent on your professional and personal qualification.
  • We provide a relaxed, professional environment and all the hardware & software you need to work efficiently (e.g., MacBook Pro, mobile device, licenses...)
  • We're open minded, and always keen to stand up and go the extra mile for the correct solution
  • We care for your personal well-being and career development while actively supporting your educational needs
  • We encourage regular conference visits and multiple chances to shine with George
  • New Work is not just another buzz word to us. We proactively adapt to the ever-changing work environment of today
  • Working from home, virtual office, working while riding a bike. Whatever and however you do your best work to make George shine, is fine by us.
  • A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 52.220, - gross per year. But this is just a formality - we would be happy to talk about your actual salary in person!

The way we are

As an employee of Erste Digital, the success of our people is more than a motto, it’s our manifest. We nurture a work environment where age, skin colour, gender, sexual orientation and cultural background are seen as the key to our success – we live diversity!