Head of Department Quality Assurance (f/m/d) for George

Job description

The future of banking is digital. Digital transformation is happening at every level in the banking industry, and leading this disruption by delivering digital solutions across Erste Group, is what we do. One of our prized solutions is the award-winning digital banking platform, George, providing a desktop and mobile banking gateway for more than 4.5 million retail and micros customers in our region. We are agile & awesome, creative & brave, playful & serious. And we are looking for great people to help us deliver this promise.

As our Head of Department Digital Banking Quality Assurance, you ensure the delivery of our digital solutions “in quality” within Erste Group, and hence support the continued success of our digital banking platform. In our agile setup the quality assurance department takes care for regression test in close cooperation with our agile delivery squads and the local country QA teams. In addition you will represent the role Chapter Lead for Quality Assurance, therefore be responsible for the ongoing improvement and implementation of the quality assurance strategy on test processes, related tools and KPIs to ensure alignment among delivery squads, regression test team and operations team. Your IT background, your knowledge about Quality Assurance Methodology in theory and practice as well as your experience in international agile environments will help us to foster the understanding for quality assurance practices on all levels. You thrive in a dynamic working environment where agile is not only a mindset, but also a way of working and living.


Your tasks will be 

  • Leading the central test department for George with focus on regression test, automated testing and country coordination towards testing
  • Representing the Chapter Lead for Quality Assurance to ensure improvement and implementation of an mature strategy for Software Quality Assurance in an agile environment
  • Closely collaborating with country teams and with your peers, like the head of digital departments for George Delivery
  • Taking responsibility and accountability for the quality of software deliveries to our entities

You will impress us by

  • Being highly skilled at Software Quality Assurance practices as well as skilled at building processes, communication and trust across teams
  • Having experience as a manager in international agile environments, having led employees for testing and the test process cross delivery teams
  • Creating a trust-based environment and sharing your experiences unconditionally
  • Bringing fresh ideas on how to continually improve our delivery quality, processes and working environment to create the best possible delivery culture
  • Embracing a proactive, can-do attitude and ability to lead while getting your sleeves rolled up
  • Holding a technical university education in computer science or a related discipline
  • Having at least 5 years of experience in a related managerial role
  • Fluency in English as a must, Slovak and/or Czech are beneficial

Why you will like us

  • Because we offer the opportunity to work at Vienna’s most innovative office, with an ambitious multi-national team that cooperates with colleagues across borders
  • You have the opportunity to join the team, which introduced and is working on the most modern digital banking platform in our region
  • You have the opportunity to work in an agile, continuously improving environment with a young and eager workforce
  • Because we care for your personal well-being and career development while actively supporting your educational needs
  • Because we feed you with coffee and fruits and provides table soccer as well as table tennis to invigorate your working day

We offer a competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 60.000,-- gross per year   

The way we are Welcome to the digital banking division of Erste Group it international (EG IT INT). We value that the success of our people is more than a motto, it’s our manifest. We are proud to be an equal opportunity employer without regard to age, colour, religion, sex, sexual orientation or national origin. We live diversity! Discover and enjoy the benefits of Erste Group   

If you’ve got this far It seems we have your interest, so please get in touch with us. We’d love to catch up.